Refund Policy

Effective 6 September 2026

Refund eligibility

Founding Owner purchases are generally final once the included digital benefits have been delivered. A refund may be available where required by law, where the purchased benefits were not delivered or are materially different from their description, for a duplicate or unauthorized charge, or where the merchant of record approves a refund at its discretion.

Nothing in this policy limits mandatory consumer rights.

How to request a refund

Email hello@megacorpempire.com from the address used for your purchase and include the order or receipt number. You may also use the support or refund link supplied by the merchant of record in your receipt.

Approved refunds will be returned through the original payment method where possible. Banks and payment providers control how long the credit takes to appear.

What happens to supporter benefits

Refunding a Founding Owner purchase ends the licence and access granted by that purchase. The founder badge, plaque, preview access, and Founders Ledger listing may be removed from the associated account. This does not prevent you from continuing to use any part of Megacorp Empire that is otherwise free.

Other requests

We may consider other refund requests fairly on a case-by-case basis, but submitting a request does not guarantee a refund. The merchant of record may also exercise its own refund rights under its buyer terms and applicable law.

Abuse and duplicate payments

We may decline discretionary refunds where there is evidence of fraud, repeated refund abuse, or misuse of the Service. Duplicate or unauthorized charges should be reported promptly so they can be investigated. Nothing here limits mandatory rights relating to unauthorized payments.

Questions

For questions about this policy, contact hello@megacorpempire.com. Also see our Terms and Conditions, pricing page, and Privacy Notice.